Hi, I'm Teresa Fares

Motivated and detail-oriented Systems Support Analyst with a solid foundation in IT troubleshooting, system maintenance, and user support. Currently working in IT with a Bachelor's in Programming, a completed Certificate III in Information and Communication Technology (TAFE NSW), ITIL v4 certification, and currently undertaking Certificate IV in Information Technology. I bring hands-on experience in diagnosing technical issues, configuring systems, and managing user requests in a fast-paced environment.

Linkedin

MY SKILLS

Programming and Design

Take advantage of this service to reach new heights and gain influence in project development

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Ideation

With a talent for conceptualizing and executing highly creative ideas, this service allows me to ensure no two projects are the same.

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Consulting

Along with my unique professional perspective, I help peers reach new heights and gain more significant influence through their projects.

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MY EDUCATION

Certificate IV in Information and Communications Technology -
TAFE

Developed advanced practical skills in IT systems administration, networking, and application support. Gained experience implementing and managing secure ICT environments, including user access, system configuration, and technical documentation. Strengthened abilities in analysing complex technical issues, delivering effective support solutions, and collaborating across teams to meet organisational IT requirements.

Certificate III in Information and Communications Technology -
TAFE

Gained foundational skills in programming, networking, technical support, and web development. Learned to troubleshoot ICT issues, install and configure operating systems, and manage workplace information securely. Developed effective communication, teamwork, and problem-solving abilities in ICT environments.

Games Development (Programming)
SAE Institute

The Bachelor of Games Development at SAE University College provides students with skills in programming, game engine scripting, and asset production. Graduates are prepared for roles like game developer and gameplay programmer. The program offers flexible study options, including on-campus and online formats.

ITIL v4 Foundation -
PeopleCert

Acquired a solid understanding of IT Service Management (ITSM) best practices based on the ITIL framework. Gained knowledge in service lifecycle stages, incident and problem management, change control, and continual service improvement. Developed skills to align IT services with business needs and enhance service delivery efficiency.

PROJECTS

Welcome to my portfolio. Here you’ll find a selection of my work. Explore my projects to learn more about what I do.

3D Game

Fear Flash

C#

Unity 3D

2D Game

Villain's Valour

C#

Unity 2D

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